Reeloo Support

Need a hand?We’re here to help.

Whether you found a bug, have a billing question, or need help with an upload, send us the details and we’ll take a look.

Email support

Tell us what happened.

Include as much context as possible so we can understand the issue quickly and point you in the right direction.

Email reelooapp@gmail.com

Helpful details

What to include in your message

1

Your Reeloo account email

2

The upload name or feature involved

3

The page where the issue happened

4

What you expected to happen

5

A screenshot or screen recording, when possible

Common support topics

What can we help with?

Account & access

Login trouble, account questions, settings, or anything related to accessing Reeloo.

Uploads & analysis

Upload failures, processing issues, missing results, or unexpected analysis behavior.

Billing & plans

Subscription questions, invoices, payment methods, upgrades, or cancellations.

Bugs & feedback

Report something that is not working correctly or share an idea that could improve Reeloo.